Financial Consumer Agency of Canada / Agence de la consommation en matière financière du Canada
427 Laurier Ave. W., 6th Fl.
Ottawa, ON K1R 1B9
FCAC ensures compliance with the consumer protection laws, codes of conduct and public commitments that apply to banks and federally incorporated trust, loan and insurance companies. FCAC also provides consumers with accurate and objective information about financial products and services, and informs Canadians of their rights and responsibilities when dealing with financial institutions.
L'ACFC veille au respect des lois sur la protection des consommateurs, des codes de conduite et des engagements publics qui s'appliquent aux banques et aux sociétés de fiducie, de prêt et d'assurances constituées en vertu d'une loi fédérale. Elle fournit aussi des renseignements exacts et objectifs aux consommateurs sur les produits et services financiers et elle informe les Canadiens au sujet de leurs droits et responsabilités lorsqu'ils traitent avec les institutions financières.
World Wide Web: www.fcac-acfc.gc.ca
Toll free (English): 1-866-461-3222
Toll free (French): 1-866-461-2232
TTY number/numéro ATS: (613) 947-7771
Toll free TTY/Sans frais ATS: 1-866-914-6097
Toll free FAX/Téléc sans frais: 1-866-814-2224
E-mail: info@fcac.gc.ca
John Kane, Manager, External Communications/Gestionnaire, Communications externes
Phone: (613) 941-8988
FAX: (613) 941-1436
E-mail: kane.john@fcac.gc.ca
Ottawa, ON K1R 1B9
FCAC ensures compliance with the consumer protection laws, codes of conduct and public commitments that apply to banks and federally incorporated trust, loan and insurance companies. FCAC also provides consumers with accurate and objective information about financial products and services, and informs Canadians of their rights and responsibilities when dealing with financial institutions.
L'ACFC veille au respect des lois sur la protection des consommateurs, des codes de conduite et des engagements publics qui s'appliquent aux banques et aux sociétés de fiducie, de prêt et d'assurances constituées en vertu d'une loi fédérale. Elle fournit aussi des renseignements exacts et objectifs aux consommateurs sur les produits et services financiers et elle informe les Canadiens au sujet de leurs droits et responsabilités lorsqu'ils traitent avec les institutions financières.
World Wide Web: www.fcac-acfc.gc.ca
Toll free (English): 1-866-461-3222
Toll free (French): 1-866-461-2232
TTY number/numéro ATS: (613) 947-7771
Toll free TTY/Sans frais ATS: 1-866-914-6097
Toll free FAX/Téléc sans frais: 1-866-814-2224
E-mail: info@fcac.gc.ca
John Kane, Manager, External Communications/Gestionnaire, Communications externes
Phone: (613) 941-8988
FAX: (613) 941-1436
E-mail: kane.john@fcac.gc.ca
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