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Consumer Complaints: Experts and Sources
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News Releases

Connecting with Connected Consumers
2012-03-28
Randall Craig, Social Media and Networking Expert
With third party recommendations and critiques being a front-line influencer in business, you would think that more organizations would mind their social networks and 'play nice' with consumers. Surpr...

Sources Select Resources

Nest Reminds Customers That Ownership Isn't What It Used to Be
Walsh, Kit
Article
2016
Electronic Frontier Foundation
Nest Labs, a home automation company acquired by Google in 2014, will disable some of its customers' home automation control devices in May. This move is causing quite a stir among people who purchase...
Nest's move to stop supporting Revolv smart hub leaves customers with costly 'brick'
Internet of Things customers need to be aware what will and will not work without internet
Chung, Emily
Article
2016
CBC News
Here's a major downside to the so-called Internet of Things -- companies can potentially disconnect your smart devices and leave them essentially useless at any time.

Government Ministries & Agencies

Canadian Transportation Agency
The Agency's responsibilities include: Dispute Resolution, to resolve complaints about transportation services, rates, fees and charges; Accessibility, to ensure that our national transportation syste...


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