Sources Experts & Spokespersons
International Telecommunication Union
ITU is the leading United Nations agency for information and communication technology issues, and the global focal point for governments and the private sector in developing networks and services. For nearly 145 years, ITU has coo...
Sources Select Resources
Don't play that game: Ending telephone tag
The multitude of communications technologies have actually made it more difficult to get in touch.
The Follow-Up Telephone Call
Making follow-up phone calls to the media.
How to Be Smart with Your Smart Phone
For many, the telephone is still the primary source of communicating with others for business, even if it is portable. With no visual cues to look for, your words and the tone of your voice are extrem...
The hubris of investigators
A now-vacated hearing over whether to require Apple to undermine the security of its users prompted an ongoing controversy over government access to encrypted devices. While the court in San Bernardin...
Why I'm Saying Goodbye to Apple, Google and Microsoft
I'm putting more trust in communities than corporations
Gillmor discusses how we are losing control over the technology tools that once promised equal opportunity in speech and innovation.
Your virtual storefront: Your telephone
Don't let a poorly thought out phone system interfere with your media relations.
Spirit of the Web
The Age of Information from Telegraph to Internet
A journey through communication technology and our fascination and tribulations with it.
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