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Intelligent Technologies in Library and Information Service Applications

Lancaster, F.W., Warner, Amy
Publisher:  Information Today
Year Published:  2001  
Pages:  214pp   ISBN:  1-57387-103-6

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Lancaster is a major writer and award winner in the area of information technology; he is now a professor emeritus at the University of Illinois. Warner is his associate. This is a technical study, funded by the Special Libraries Association, surveying the applications of Artificial Intelligence (AI) to library information service environments. Much of the existing literature is speculative, but not so the applications. The object of the study was to identify what AI apps can be applied to libraries, what is available and operational now. Lancaster and Warner look at different cataloguing systems, "intelligent" indexing, referral systems in a reference context, database selection, information retrieval text processing, machine translation, intelligent interfaces, medical diagnosis, speech technology, computer vision scanning.

Some interesting facts: the idea here is to have the computer use an expert system to identify problems and propose solutions, a sort of "if#then#".

What I don't like about this resource: Google's AI computerized ranking schemes was not covered.

What I do like about this resource: appendices include "sources for keeping current with new developments in advanced technologies', which are mainly scholarly journals and websites.

Quality-to-Price Ratio: 81.

[Review by Dean Tudor]

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