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Knowledge Management: The Bibliography

Burden, Paul
Publisher:  Information Today
Year Published:  2000  
Pages:  181pp   Price:  $22.50   ISBN:  1-57387-101-X

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"Knowledge Management" is a holistic process that demands organizational commitment. It involves the logical structuring of information (accession, storage, retrieval, and provision) within a company, in order to do the most good (i.e., maximize delivery of profits). Such information sharing can help people save time, speed work, and lower costs. The bibliography has been based on an earlier one published in "Knowledge Management for the Information Professional" in 1999. The basic procedure has been to search under the two main terms, "Knowledge Management" and "Intellectual Capital". Thus, Burden found a total of 2101 references: 404 books in print as of 2000 (through amazon.com and Books in Print), 1505 articles from databases such as ABI Inform, ERIC, Infotrac, NTIS), 186 websites (with a slight inconsistency in listing them, and including one FTP site) viewed from January through July 2000, and 6 videos, really too slight to matter (and why not also audio tapes?). So then, this is a useful guide to the pre-2000 burgeoning literature - but with no annotations. The heart of the bibliography is the section on articles, subdivided into sixteen categories dealing with information audits, information technology, intranets, training, ecommerce, and competitive intelligence. There is no subject index, which is tough on the books section (at least the articles have been categorized). Articles are always to be preferred anyway since the titles are always most specific, e.g. "seven ways to get the skinny on a company" or "a spy in the boardroom". There is a database index to indicate where the bibliography was researched. And there is an author index, which told me that most people wrote only one article, except for some like Thomas H. Davenport and Lawrence Prusak who both appear to be the most prolific with nine references. Paul R. Burden was not even listed#

Some interesting facts: you too can update this book through 2004 by using the same steps in the process, namely, searching the same databases listed with a year parameter (2000 and after). Actually, the best website with up-to-the-minute information is the KMNetwork, www.brint.com/km .

What I don't like about this resource: I got leery right away when the contents page reported that there were 3606 citations: they had counted the articles twice! Also, since the Internet never sleeps, the websites are probably hopelessly out-of-date by now. This is not the book's fault: it was copyrighted 2000. A simple Google search under the two main terms will probably pull up a lot of recent hits.

What I do like about this resource: you can pick a handful of relevant items and get to them quickly.

Quality-to-Price Ratio: 85.

[Review by Dean Tudor]

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