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The Art of the Handwritten Note
A Guide to Reclaiming Civilized Communication

Shepherd, Margaret
Publisher:  Broadway Books
Year Published:  2002  
Pages:  153pp   Price:  $24.00   ISBN:  0-7679-0745-0

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How do you say #thank you# to a friend, a colleague, or a client? Ever considered thanking a journalist who has written about you in a favourable fashion?

Leading sales coach Tom Stoyan (www.CanadasSalesCoach.com) recommends #looking for opportunities to send thank yous#, preferably in a hand written letter.

For those of us married to a computer keyboard and out of practice with pen and paper, Margaret Shepherd comes to our rescue with a comprehensive guide to hand writing that special note of appreciation, sympathy and acknowledgement.

As an acclaimed calligrapher, Shepherd has more than a passing interest in a resurgence of hand written communications. #The Art of the Handwritten Note# is her contribution to an art form that #brings out the best in both the person who creates it and the person who looks at it#. She has put together a beautifully appointed, well written book that with prose, poetry, quotes and illustrations, provides everything necessary to inspire and motivate even the #most stymied letter writer#.

Her message is simple, #you can still use the telephone or the Web for the daily chores of staying in touch, but for the words that matter, it#s courteous, classy, caring and civilized to pick up a pen#. As Shepherd so perceptively proclaims, #Ink on paper is still the classiest way to express the thoughts that really matter, on the occasions that really count#.

Consequently, she provides valuable advice on making the best choices. From thanking a colleague for a job well done to heartfelt sympathy for a grieving friend or relative, Shepherd recommends the best format, language, materials and penmanship for communicating your message.

This book is a must for anyone interested in mastering the art of interpersonal communications. Read it and use it to seize all those opportunities that exist to say thank you.

[Review by Lynn Fenske]

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