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IFIC / IFSE Launches CRM2 Module for Financial Advisors

January 7, 2016

Toronto, ON – January 7, 2016 – The Investment Funds Institute of Canada (IFIC) together with its education arm, IFSE Institute, announce the launch of a new continuing education module ( designed to teach financial advisors about disclosure requirements and advisor obligations under regulatory changes known as CRM2.

“This continuing education module will help financial advisors explain the new disclosures so that investors can improve their understanding of their investments, have more meaningful conversations with their advisors and make more informed decisions,” said Joanne De Laurentiis, president and CEO of IFIC, and board chair of IFSE.

The module, which leverages several tools created by IFIC, includes a sample account statement, explanations of key elements of the account statement, and sample cost and performance reports. The course presents advisor-client conversations on key concepts, such as individual versus fund performance measurement, book cost, suitability, and cost disclosure.

All IFSE students will receive this material automatically when they enroll in an IFSE proficiency course. In addition, the unit is available free of charge on a stand-alone basis to the public. The English module is available now; the French version will be released in early February.

“IFSE’s CRM2 module is a tangible example of the investment fund industry’s commitment to effectively implement CRM2,” noted Christina Ashmore, managing director of IFSE Institute. “IFSE is playing a leadership role in helping the industry improve the investor experience.”

Over the past 18 months, IFIC has developed a series of tools ( featuring plain language, simple designs, and clear explanations, to deliver a consistent investor experience and that will result in more positive outcomes for investors. IFSE’s CRM2 module builds on these materials and provides another vehicle for advisors to prepare to help their clients benefit from the new rules.

About IFIC

The Investment Funds Institute of Canada is the voice of Canada’s investment funds industry. IFIC brings together 150 organizations, including fund managers, distributors and industry service organizations, to foster a strong, stable investment sector where investors can realize their financial goals. By connecting Canada’s savers to Canada’s economy, our industry contributes significantly to Canadian economic growth and job creation. The organization is proud to have served Canada’s mutual funds industry and its investors for more than 50 years.

About IFSE

IFSE Institute is the educational arm of the Investment Funds Institute of Canada. IFSE is committed to delivering best-in-class financial education and support for individuals, financial services companies and academic institutions. As a proven leader in financial services training, IFSE is entrusted by the regulators to be an approved education provider to the Canadian financial services industry. IFSE is a not-for-profit organization that has been creating affordable, innovative learning solutions since 1967. Most notably, IFSE offers the Canadian Investment Funds Course and the Exempt Market Products Course leading to mutual fund and exempt market registration respectively.

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For more information:

Christina Ashmore, Managing Director, IFSE Institute:, 905-366-0827


Andrew Perez, Communications Specialist, Public Affairs:, 416-309-2313

For more information contact:
Andrew Perez
Communications Specialist, Public Affairs
The Investment Funds Institute of Canada (IFIC)
Phone: 416-309-2313

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The Investment Funds Institute of Canada (IFIC)


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