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Two great ways to learn about conflict resolution
and negotiation - in class and on-line

Learning skills in (ADR) Negotiation and Mediation can help you:

  • find creative solutions to problems
  • find a win-win solutions
  • produce results that have buy-in
  • develop strategies to manage multi-level negotiations
  • enhance long-term relationships
"In 15 years of public service and countless courses, seminars and workshops this is by far the best. I leave today with an enormous satisfaction and sense of accomplishment..."

- Mark Hockley, Association of Public Services, Federal Government of Canada, Ottawa

"Excellent organization and subject matter. I have attended several Negotiation related courses, this is the best!" - Anne Paul, Canada Mortgage & Housing Corp., Toronto

The Stitt Feld Handy Group offers both in class workshops on Alternative Dispute Resolution and an on-line course on negotiation.

IN CLASS ADR WORKSHOP (offered in Ottawa and Toronto)

At the 4-day ADR Workshop you will learn how to use Principled Negotiation, developed at Harvard, and learn how to mediate disputes. You will develop the practical skills and techniques you need to resolve conflicts effectively and with confidence. This workshop will give you the tools to manage conflict constructively in the workplace and at home.

You will earn how to:

  • handle difficult issues
  • deal with emotional people
  • negotiate your way out of thorny situations
  • resolve disputes while preserving relationships
  • mediate others' disputes

To learn more about the in-class ADR workshops please go to
or call 1-800-318-9741 or 416-307-0000


Course Description

Learn negotiation over the Internet by negotiating with animated computer characters. The characters make statements, ask questions, use difficult tactics, express strong emotions, and otherwise create difficulties for you. You will have to react to what the character says, answer questions, ask other questions, and try to negotiate the best deal. If you do not negotiate the best deal, you will be told why, and asked to try again. If you get stuck, a "help feature" will point you in the right direction.

In the simulated negotiations, you can experiment and act in ways that you would never consider in the real world.

To Register or take our course tour and free demonstration please go to http://www.negotiate.tv


Toronto, Ontario, , Canada         Tel:
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