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Two great ways to learn about conflict
Learning skills in (ADR) Negotiation and Mediation can help you:
- Mark Hockley, Association of Public Services, Federal Government of Canada, Ottawa
"Excellent organization and subject matter. I have attended several Negotiation related courses, this is the best!" - Anne Paul, Canada Mortgage & Housing Corp., Toronto
The Stitt Feld Handy Group offers both in class workshops on Alternative Dispute Resolution and an on-line course on negotiation.
IN CLASS ADR WORKSHOP (offered in Ottawa and Toronto)
At the 4-day ADR Workshop you will learn how to use Principled Negotiation, developed at Harvard, and learn how to mediate disputes. You will develop the practical skills and techniques you need to resolve conflicts effectively and with confidence. This workshop will give you the tools to manage conflict constructively in the workplace and at home.
You will earn how to:
To learn more about the in-class ADR workshops
please go to
ON-LINE NEGOTIATION COURSE
Learn negotiation over the Internet by negotiating with animated computer characters. The characters make statements, ask questions, use difficult tactics, express strong emotions, and otherwise create difficulties for you. You will have to react to what the character says, answer questions, ask other questions, and try to negotiate the best deal. If you do not negotiate the best deal, you will be told why, and asked to try again. If you get stuck, a "help feature" will point you in the right direction.
In the simulated negotiations, you can experiment and act in ways that you would never consider in the real world.
To Register or take our course tour and free demonstration please go to http://www.negotiate.tv